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Frequently Asked Questions
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What
if I forget my password? |
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If you forget your password, send
e-mail to customer_service@datelinehealth-africa.net
stating your full name, e-mail address, date of birth. If your responses
match our record, we'll mail your old password back to you promptly.
If not, we'll advise you to open a new account. |
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Why do
I get the message: "You have accessed a subscription service"?
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This is just to let you know that
the accessed service is not free. Your subscription account will be
charged a specified amount per each timed or login/logout use of this
service. To open or add money to your subscription account, click
here. |
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Why
do I get the message: "Access denied"? |
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That's because you either do not wish
to open a subscription account when prompted or your subscription
account has no money in it. To open or add money to your subscription
account click here |
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Why
do I get the message: "Your subscription login session has expired"? |
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That's because you have either been timed-out
or you exited. Login again to re-gain access. |
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How
do I edit 'My Profile' |
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To edit 'My Profile' click here. |
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How
do I edit 'My Health Profile'? |
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To edit 'My Health Profile' click here. |
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How
do I edit 'My Health Risk Appraisal'? |
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To edit 'My Health Risk Appraisal' click
here. |
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What is
Abuse of Service? |
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This means violation of the General Terms
and Conditions of Services and any other conditions put in place for
use of the Datelinehealth-Africa.net site. Full compliance with these
Terms and Conditions is mandatory to use of DLHA services. DLHA reserves
the right to deny violators the use of the Site. Report all Abuses of Service that comes to your notice, to: info@datelinehealth-africa.net |
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Registration
issues |
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A once in a life time registration is mandatory for use of all services on Datelinehealth-Africa.net.
Users of the site are also expected to log-in at each use. |
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For answers to any other questions, contact:
inquiries@datelinehealth-africa.net |
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